Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

AMIRIO Studio

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ORDERS

How can I track my order?
Once your order has shipped, you will receive a confirmation email with tracking details. You may also track your order at any time via our Track Order page.

I entered the wrong shipping address. What should I do?
Please contact us within 12 hours of placing your order. Once your order has been processed or dispatched, we are unable to modify the shipping details.

Can I cancel my order?
Orders may be canceled within 12 hours of purchase. After processing has begun, cancellations are no longer possible.

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SHIPPING

What are your delivery times?
Orders are processed within 1–3 business days.

Estimated delivery:
• United States: 5–10 business days
• International: 7–15 business days

Delivery times may vary during peak periods or due to carrier delays.

Do you ship internationally?
Yes. International shipping times and fees vary by destination.

Why has my tracking not updated?
Tracking information may take 24–72 hours to update after dispatch. If there is no update after 5 business days, please contact us.

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RETURNS & EXCHANGES

Do you accept returns?
Returns are accepted only for damaged or incorrect items.

Can I exchange for a different size?
We offer size exchanges only, subject to availability. Items must meet our return standards.

What condition must items be in?
Items must be returned:
• Unworn
• Unwashed
• With all original tags attached
• In original packaging
• Free of stains, odors, or signs of wear

All items are inspected upon return. Items that do not meet these requirements will not be accepted.

Do you offer refunds?
Refunds are issued only for approved damaged or incorrect items. We do not offer refunds for change of mind or sizing preferences.

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PRODUCTS & SIZING

How do I choose the correct size?
Each product includes a size guide. If you are between sizes, we recommend selecting the larger size for a more relaxed fit.

Will sold-out items be restocked?
Selected styles may be restocked depending on demand. Join our mailing list to receive updates on new arrivals and restocks.

Are your pieces true to size?
Our garments are designed to fit true to size unless otherwise specified in the product description.

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PAYMENTS

What payment methods do you accept?
We accept major credit and debit cards, along with secure checkout methods available at checkout.

Is my payment information secure?
All transactions are processed through secure, encrypted payment systems.

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SWIMWEAR

For hygiene reasons, swimwear must be returned with the original hygiene liner intact. Items returned without liners or showing signs of wear will not be accepted.

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CONTACT

For further assistance, please contact:

support@amiriostudio.com

Please include your order number for faster service.